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FAQ

We have developed our own range of perfumes that we market and sell under The Perfumery brand. This is a carefully compiled selection of perfumes that reflect a wide range of scent signatures, to appeal to a wide range of tastes. As our perfumes have been built around well developed and well liked scent signatures, some of our fragrances may remind you of well-known branded designer fragrances and others are less well known, but just as interesting and enticing, and we hope we can convince you to expand your perfume repertoire and try something new, something different, something exciting.

We use perfume oils made in Europe from only the finest compounds in facilities using processes that are controlled and have auditable, traceable records. We use only perfume grade alcohol in our perfume base, and to this we add UV stabilisers, fixatives and skin conditioners for perfumes that last longer and have a good skin feel. Our bottles are made from pharmaceutical grade glass with a 100% UV filter, to give our perfumes excellent bottle life. All mixing and bottling is done locally by using a carefully controlled, auditable quality system, the bottles are then capped with an air tight atomiser to ensure no spoilage of the perfume due to oxidation.

If you buy from us you can be assured that you are buying a perfume that will match the best perfumes the world has to offer.

Our perfumes are bench marked against the best perfumes available

Watch our Facebook page for upcoming events near you, alternatively we can send you scented samples at a nominal cost. Please send us an email and we will be in touch.

We have over 100 perfumes in our selection that cover a wide range of scent signatures and tastes. We also encourage layering our fragrances to create your own unique signature.

We have arranged our perfumes by genealogy, which is a simple way of categorising fragrances according to common accords, and have given a description of each perfume and the selection of notes that are apparent in that fragrance. To select a perfume, select the genealogy you like off the home page, and that will bring up the selection of perfumes we have in the genealogy and from there you can browse through the selection. For ease of reference we do give an indication of other branded fragrances that may be similar.

Our head office is located in West Turffontein.

You can pay by EFT or using a credit card.

When you place your order, you will fill in your delivery details and the system will generate the options with regard to delivery time and price. Your perfume will be delivered as per the delivery option you select.

Yes you can, we have an easy online tracking system.

If you have not received your order within the time frame that you should have based on your delivery selection, please notify us ASAP and we will attend to the problem.

If we do not have stock on a particular item, we will notify you that we are out of stock and give you an estimate of when we are expecting the new stock. You can then choose one of the following:

  • Wait for the item in question to come into stock and we will then deliver it for you in the normal course.
  • Choose an alternative product that is in stock.
  • Request a refund and we will refund your money.

Yes, if you are in any way dissatisfied with your purchase, you may either exchange it for something more to your liking or we will refund your purchase in full and will arrange to have the product collected.

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